Total Care enterprise - Total IT management Solutions

Alegria Tech Total Care Enterprise is the ultimate level of professional technical support and management for small and mid-sized organizations. It represents our commitment is delivering the most truly comprehensive IT management solutions available.

Total Care Enterprise support provides a strong partner for strategic planning, project management and operation of the technology environment.  We are with you every step of the way to ensure that your technology investment operates at its peak performance.  With Total Care Alegria Tech becomes, in effect your IT department, helping an organization make the decisions that lead to success.

Our Care enterprise plan provides for comprehensive desktop management including, virus and malware protection, software and license management including installation of software,  proactive support & maintenance (including patch management) and 24X7 helpdesk user support.

Our technical management services don't stop there, we extend to the server environment by providing server management and maintenance including 4X7 monitoring and mission critical support.  We also manage the networking environment to guarantee that your IT environment is fast and trouble free.

Alegria Tech Total Care provides consulting services to support your overall IT plan.  We help to navigate those tough technical challenges that a growing organization faces.

In addition to all of these services, all Alegria Tech Enterprise Support clients are assigned a support manager whose job it is to be your single point of contact and accountability to ensure that all of your technical needs are addressed to your satisfaction.  Your support manager will create your IT playbook that will address all of the standard technology needs of the organization including  backup and disaster recovery plan, maintenance plan, change management plan, network design documentation and network policy.  Your network manager can even be on site for a predetermined number of hours per week to address any technology needs that may occur.

With Total Care Enterprise, Alegria Tech provides equipment and software purchasing and implementation planning.

This comprehensive package of services is available at one monthly price that is based on the exact needs of your organization.

Call us today to discuss Alegria Tech Total Care at 817-366-3368 or use our Contact Form.  Let us show you how our technical support plan can save you money and increse the productivity of your IT infrastructure