TotalCare Managed Support





Alegria Tech TotalCare is a comprehensive end to end infrastructure management solution designed to ensure that your organization’s network, servers, and workstations are operating at peak performance.

As a manager or business owner you want to concentrate on managing your business, not worrying about which desktop is patched (or more importantly which one isn’t.) against the latest OS bug. You want to be monitoring your cash flow not your data flow. You don’t have time to track down why your receptionist’s mouse isn’t working.

Alegria Tech TotalCare plan reflects our complete commitment to the success of your organizations computing goals. With TotalCare, Alegria Tech takes full operational responsibility for your network infrastructure and desktop support. This comprehensive support plan allows your organization’s management team to devote their full attention to operating the business.

 

TotalCare Managed Support Options

TotalCare Enterprise

Dallas Technical Support Total Care Enterprise support is the ultimate Full Spectrum outsourced technical support and helpdesk plan.

Our Enterprise support plan features total IT management services for your entire technology environment. Alegria Tech handles everything from workstation management to provisioning of new equipment to server maintenance and monitoring for one affordable monthly price

TotalCare Workstation

Professional IT support and helpdesk services for your workstations.

When your PCs work their best your organization is more efficient. Our Total Care Workstation plan covers workstation management, backups and updating. Your users will also have access to our helpdesk and remote technical support services.

TotalCare On-Demand

Total care On-Demand is a discounted – hour based support contracts that provides a fixed block number of technical support hours or incidents. This plan allows a organization to have access to our world class technical support services as the need arises at a discounted rate. This plan is perfect for organizations that desires granular control of the number of hours spent on support.