Windows Technical Support





Alegria Tech microsoft Tech Support It has been a lot of years since the Alegria Tech team started providing Microsoft Tech Support.  We can trace back our Microsoft Technical support services all the way back to Windows for Workgroups 3.1.  We now bring our vast support experience to Windows Server 2008 and Windows 7.  Of course we support Windows XP and Windows Vista as well.

Windows Desktop Support

Alegria Tech offers our premiere Windows Desktop technical support services for all of the current desktop versions including Windows 7 and  Windows Vista. We also offer legacy support and migration for Windows 98 , and Windows XP.

Our comprehensive Microsoft tech support services include access to our helpdesk and knowledgebase. We also offer remote management and support as part of our standard services.

Alegria Tech’s Microsoft Tech support services goes well beyond just break/fix support. We offer comprehensive management of the desktop including:

  • configuration and change management
  • desktop standardisation
  • enterprise security
  • user management

Our desktop services are eligible for our our Total Care support contracts offering our clients predictable support costs.

Windows Server Support

Alegria Tech is proud to offer our comprehensive standards based technical support services for the Windows Server Family. We currently support

Windows Server 2008 R2
Windows Server 2008
Windows Server 2003
Windows Server 2000
Windows Small Business Server

Our Windows Server technical support services covers the major components of the server system including Windows Active Directory (the active directory domain and the active directory users themselves), Domain Name Services (DNS), Dynamic Host Configuration Protocol (DHCP), User file management and including protected home directories and other service like IIS and Sharepoint Services.

In essence we can handle the management and integration of the entire server environment.

Alegria Tech has the expertise to plan and implement items like datacenter management and service migrations. We can also show you how to save operating capitol by integrating Linux servers into your Microsoft Windows environment to handle general non-Microsoft specific services.

Alegria Tech is an acknowledged expert in making the most of a server environment. We are even contracted by other support companies to manage their most difficult configurations ..

We are ready to show your organization how to get the most from the Windows server environment.